3078 N Elston Ave, Chicago, IL

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Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We check for the best rates prior to all shipments and is custom calculated based on your order. We charge a flat $500 fee for any xcat orders. Note all shipping is best and fastest ground method. Shipping to AK/HI and any other countries will require a custom shipping quote.

Which payment methods are accepted in the online store?

We accept, Mastercard, Visa, Discover, AMEX. We also accept ACH payment.

How long will delivery take?

If all the items are in store, most orders ship within 24 hours. Order requiring freight delivery do take an extra day to setup and usually ship within 48 hours. (weekends and holidays excluded).

How secure is shopping in the Online Shop? Is my data protected?

All data is encrypted over a SSL PCI compliant network and server. None of your credit card information is stored locally on our server nor at our physical store.

What if I want to add items not online?

Easy, we carry a wide variety of accessories and we’ll be happy to add any accessories to your order.

Send us an email

    Please Allow 24 hrs for a response (usually much faster).